Facilities Support Assistant

Estates Services, Oxford Are you a proactive and reliable person with strong customer service skills? Join the Facilities Management team within Estates Services at the University of Oxford and help ensure our building provide safe, welcoming, and well-maintained environments for staff, students, and visitors. Location: Oxford Salary: £27,534 – £28,437 per annum (pro rata)
Contract: Part-time position (18.25 hours), Permanent About Us Estates Services supports the University’s world-class teaching and research by ensuring that its buildings and facilities are safe, efficient, and welcoming. The Facilities Management team plays a key role in delivering high-quality services across University Administration and Services (UAS) buildings, helping staff and students work in environments that support collaboration and success. What We Offer Working at the University of Oxford offers several exclusive benefits, such as:

38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.

One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.

An excellent contributory pension scheme.

Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.

Access to a vibrant community through our social, cultural, and sports clubs.

About the Role  As a Facilities Support Assistant, you will support the day-to-day operation of the building by carrying out a variety of practical and customer-facing tasks. Your responsibilities will include routine building checks, minor DIY maintenance tasks, reporting faults through estates systems, and assisting with room setups for meetings and events. You may also support basic security duties such as opening and locking buildings, and help maintain shared areas including kitchens, toilets, and external spaces. This is a varied role where flexibility and teamwork are important. Training will be provided, including areas such as first aid, manual handling, safety procedures, and the use of University systems. About You

Ability to work independently and use initiative when responding to issues.

Good time management, reliability, and flexibility to support operational needs.

Practical DIY or maintenance skills

Sponsorship and Right to Work This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points-based system. We are therefore unable to offer sponsorship for this role. Application Process

A covering letter/supporting statement

Your CV 

The details of two referees