Family Activities Supervisor

This Family Activities Supervisor opportunity is built around who do I report to?. It would suit someone who can bring warm, steady communication with children and families to the role.

Why this role may suit you

Leading member obsessed service and member engagement at all times. Delivering the children’s programme in line with Product Briefs, Lesson Plans and Brand Standards.

What you would be doing

Who do I report to? Leading my team to deliver the children’s activities with structure and enthusiasm whilst encouraging the maximum participation of the children. Ensure the needs of the children are a priority in line with the Guide.

What you need

• Leading the safe, enthusiastic and healthy delivery of our DL Clubs children’s activity programme and giving our members an excellent experience every day.
• Knowing your club and engaging with members about their activities and seeking ways to improve their experience of DL Clubs at every opportunity.
• Taking ownership of and utilising channels of communication such as Member Surveys, Employee Engagement Surveys, comment cards, member forums, and mystery members etc. to improve t.

Practical information

• Leading my team to deliver the club children’s activity programme including: Core Club Programme, Holiday Active Programmes and children’s parties.
• Review them regularly to develop a high-performance team. Building good relationships with team members to utilise resources for the benefit of all.
• Achieving Holiday Active, and Parties revenue targets.
• Additional detail: Holiday allowance.

Requirements mentioned

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