Family Support Worker

This Support Worker opportunity with HMP Rochester and Cookham Wood is built around join us as a Family Support Worker (Visits Centre Assistant) at HMP Rochester and Cookham Wood, where you will play an important role in supporting families visiting their loved on. It would suit someone who can bring supporting young people or families through calm, crisis-response work in the community to the role.

Role overview

Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children. Also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times.

Main responsibilities

Join us as a Family Support Worker (Visits Centre Assistant) at HMP Rochester and Cookham Wood, where you will play an important role in supporting families visiting their loved on. Your input will help us continue to improve our family support services.

What helps someone succeed

Supporting young people or families through calm, crisis-response work in the community. Undergo a thorough induction process and be supported by a friendly and enthusiastic team. If you’re organised, approachable, and passionate about making a difference, we’d love to hear from you.

Requirements

• Support families during what can often be a challenging time, using your experience of working with people facing difficulties to handle situations calmly and sensitively.
• Relevant youth support, family support, crisis-response, or community support experience.

Job details

• Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous hol.
• Additional detail: Pension support may be included.