Field Sales Engineer

Field Sales Engineer focuses on inspect, maintain, repair, install, design, or improve technical systems according to the role.

What the role involves

• Inspect, maintain, repair, install, design, or improve technical systems according to the role.
• Diagnose issues, complete checks, and keep records or handovers accurate.

Skills and requirements

• Demonstrated experience in sales, solutions consulting, or customer-facing technical roles.
• Exposure to cloud-based SaaS technologies, ideally within hospitality, retail, or adjacent industries.
• Strong technical curiosity and comfort learning new technologies quickly.
• Hands-on restaurant experience is highly valued.

Confirmed role details

• Design, and validate technical solutions that address customer requirements. You will assess customer needs, identify risks, and recommend optimal solutions that enable successful.
• Sales Execution & Deal Ownership: Partner closely with Account Executives across inbound and field sales motions to scope.
• Ensure smooth handover to implementation teams.
• Revenue & Risk Enablement: Support sales teams by surfacing technical risks, constraints, and dependencies early in the sales cycle, helping to protect deal value, improve forecast.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Additional role context

• Competitor and Industry Expertise: Develop.
• Product & Technical Expertise: Build deep expertise across our hardware, software, integrations, and APIs.
• Serve as a reliable technical resource for both internal stakeholders and customer-facing conversations.