Field Service Engineer

As a Field Service Engineer in Cambridge, England, the work centres on supporting Scheduler to prioritise and execute emergency repairs, preventative maintenance, and installations to the highest standard. It would suit someone who can bring ensuring a high degree of customer satisfaction through timely, concise, clear communication and excellent service delivery to the role.

Role overview

You should expect approximately 10–12 days per month of overnight travel. Based in Cambridge, SPT Labtech makes products that transform the way scientists work.

Engineering work involved

Supporting Scheduler to prioritise and execute emergency repairs, preventative maintenance, and installations to the highest standard. Play a key role in delivering exceptional service support, working closely with the Service. Performing field service work such as on-site installation, preventative maintenance.

What helps in this technical role

Ensuring a high degree of customer satisfaction through timely, concise, clear communication and excellent service delivery.

Technical skills and requirements

• Exceptional time management and planning skills, and ability to work cooperatively to prioritise workload.
• Previous experience with electro-mechanical and automated systems essential, ideally within the pharmaceutical/healthcare sectors would be desirable.
• Previous experience working with liquid handling would be desirable.

Job details

• Work model: On-site.