Field Service Engineer

Field Service Engineer focuses on attend machine breakdowns at customer sites and effect repairs to ensure minimum machine down time.

What the role involves

• Attend machine breakdowns at customer sites and effect repairs to ensure minimum machine down time.
• Carry out scheduled servicing of machines at customer sites.
• Troubleshoot and fault find any defects on machines and carry out repairs as necessary.
• To ensure that work is carried out to the highest standard and on time.
• Ensure that service reports, time sheets etc are completed correctly and submitted on time.
• To carry out any other general duties within the capability of the post holder, that may be requested from time to time by management.

Skills and requirements

• NVQ Lv3 in Plant and Machinery or equivalent.
• Transmissions and hydraulic systems.
• Ability to diagnose faults on heavy construction equipment and carry out repairs.
• Carry out routine maintenance on heavy construction machinery.

Confirmed role details

• We supply some of the world’s most exciting and ground-breaking products including Intelligent Machine Control (iMC) and Hybrid Excavators reducing our customers fuel usage.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Additional role context

• As well as being an adept engineer with relevant qualifications, you will be good at maintaining a clean and organised work environment and be efficient at the associated paperwork.
• In addition, you will be a good communicator with clients, the team on-site and the back office.