Field Service Technician

Field Service Technician focuses on complete warranty and chargeable repairs, breakdowns, and service visits.

What the role involves

• Complete warranty and chargeable repairs, breakdowns, and service visits.
• Coordinate effective solutions to ensure timely resolution.
• Maintaining accurate service records, reports, and performance documentation.
• Provide professional and reliable customer support while representing Carrier’s values.
• Delivering best-in-class customer service at every interaction.
• Work collaboratively with internal teams, including Sales and Service teams, to support business growth.

Skills and requirements

• ACS Qualified Gas Engineer certification required.
• CCN1 and CENWAT mandatory.
• Demonstrable technical experience gained within the HVAC, heating, or related industry.
• Strong fault-finding and problem-solving skills.

Confirmed role details

• Employment Type: Full-Time.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Additional role context

• Have a high level of autonomy, using your technical expertise to diagnose issues.
• Ensure exceptional customer service is delivered at every opportunity.