Field Service Technician

Field Service Technician focuses on maintaining, establish and identify service vehicle tooling/parts/etc. requirements.

What the role involves

• Maintaining, establish and identify Service vehicle tooling/parts/etc. requirements.
• Complete detailed Field Service’s Report before leaving a client site and submit expenses weekly to the SAM or his alternate.
• Proactively prepare materials list for preventative and corrective work.
• Maintain, and modify existing systems to ensure optimal performance.
• Lead by example to achieve and exceed company goals.
• Ability to prepare technical reports for both internal and external customers.

Skills and requirements

• Assist the Service Area Manager (SAM) establish parts and labour estimates required for equipment and system repairs.
• Proactively review assigned materials necessary for maintenance actions, informing the SAM/purchasing if further materials are required.
• Engineering Degree/HNC/HND qualification is desirable, or equivalent education and experience.
• Driving license to allow traveling around the UK/EU and international travel.

Confirmed role details

• Troubleshoot process issues both Onsite and remotely as part of an on-call rotation.
• Monitor trends, and implement solutions both Onsite and remotely.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Additional role context

• In AB we work in a multicultural context with over 1,500 employees in offices in 22 countries around the world between Europe, North America and South America.
• Repair various OEM scope as installed at client sites.
• Install, configure, and calibrate equipment, providing staff training on safe usage.