Floor Manager

Floor Manager focuses on advanced customer service skills with demonstrated ability in leading a shop floor (or department) team in creating a unique customer experience.

Skills and requirements

• Advanced customer service skills with demonstrated ability in leading a shop floor (or department) team in creating a unique customer experience.
• Flexible with scheduling and available to work retail hours (8am-9pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Additional role context

• Provide world-class service to the consumer.
• Coordinate, coach, and motivate the employees in your department while maintaining an excellent work atmosphere.
• Support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.