Freight Forwarding and Customs Co-ordinator

Freight Forwarding and Customs Co-ordinator focuses on coordinating end‑to‑end freight forwarding activities, including booking import/export shipments, managing and accurately rating job files and maintaining data across our erp systems.

What the role involves

• Coordinating end‑to‑end freight forwarding activities, including booking import/export shipments, managing and accurately rating job files and maintaining data across our ERP systems.
• Manage all customs clearance processes, ensuring compliance with HMRC regulations and liaising with Port Health, Border Force, and other authorities.
• Maintaining strong customer and supplier relationships by delivering timely updates, managing defined accounts, and identifying opportunities to promote additional logistics services.
• Supporting continuous improvement by monitoring compliance, contributing to operational efficiencies and providing customs advice to Customers and across the Hutchison Logistics teams.

Skills and requirements

• Sea freight, haulage, warehousing activities, intermodal transport and end to end logistics services.
• Experience and knowledge of customs clearance and their regulatory requirements and freight forwarding activities.
• Manage multiple tasks and meet tight deadlines and customer KPI’s.
• Excellent IT skills with previous experience and knowledge of freight management ERP systems (for example, Multifreight) and especially Microsoft office suite.

Confirmed role details

• Support diversity through active colleague networks in Gender, Cultural, LGBTQIA+ and Wellbeing.
• Apply online by 31st May 2026– share your relevant experience and transferable skills.
• Anonymous shortlisting – all identifiable details are removed before hiring managers review applications.
• Outcome – we aim to update all candidates soon after.