French Speaking Customer Service Administrator

French Speaking Customer Service Administrator focuses on provide accurate and timely responses, maintaining a professional and courteous manner at all times.

What the role involves

• Provide accurate and timely responses, maintaining a professional and courteous manner at all times.
• Processing orders efficiently and accurately, ensuring customer satisfaction.
• Update customer accounts, ensuring accurate records of interactions and transactions.
• Maintain a high level of customer satisfaction.
• Collaborate closely with internal departments to address customer needs effectively.
• Identify opportunities for process improvements to enhance customer service efficiency and effectiveness.

Skills and requirements

• Previous experience in a customer service or administrative role is preferred.
• Strong problem-solving skills with the ability to handle customer inquiries and complaints in a calm and professional manner.
• Excellent organisational skills and attention to detail to ensure accurate record-keeping.
• Ability to work effectively in a team environment and collaborate with cross-functional teams.

Confirmed role details

• Rotherham Based – Hybrid Working.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• French Speaking Customer Service Administrator.

Known job details

• Pay: £25,000 - £30,000