French Speaking Customer Service Advisor

French Speaking Customer Service Advisor focuses on utilise your exceptional french language skills to create an impeccable end to end customer experience.

What the role involves

• Utilise your exceptional French language skills to create an impeccable end to end customer experience.
• Supporting potential French franchisees looking to take on a franchise and guide them through every step of their journey.
• Be the first point of contact for French customers and consumers.
• Build strong relationships with franchisees both in France and internationally.
• Manage your own customer related projects.
• Handle order and export paperwork.

Skills and requirements

• Fluency in spoken and written French.
• Experience in a telephone-based customer service role.
• Excellent attention to detail and accuracy, ideally with some export administration experience.
• Customer relationship/customer account management experience.

Confirmed role details

• 5 hours, office-based.
• Company pension.
• Training programme to develop key skills.
• 25 days holiday, plus bank holidays.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through