Front of House Leader

Front of House Leader focuses on prepare, serve, cook, clean, host, or coordinate service according to the role focus.

What the role involves

• Prepare, serve, cook, clean, host, or coordinate service according to the role focus.
• Keep standards, stock, hygiene, customer experience, or kitchen flow consistent during service.

Skills and requirements

• You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
• Hourly rate is £ (inclusive of mystery shopper bonus).
• After initial training, earn an extra £5 per hour for any shift started between 3-5am.
• 28 days annual leave (pro-rata if you're part-time).

Confirmed role details

• We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.
• And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.

Candidate fit

• pace, service focus, consistency, and confidence working as part of a busy team

Known job details

• Pay: £5 per hour