Front of House Supervisor

This Front of House Supervisor role is focused on taking accurate orders and working closely with kitchen staff. It would suit someone who can bring calm and organised in a fast-paced setting to the role.

Role overview

The Swan Inn is a beautiful 13th century thatched country pub & restaurant, which has undoubtedly changed over the years, yet retains a wealth of original features & oozes a rustic. (Just remember to duck when entering!) Our orchard beer garden is ready for summer & is the jewel in our crown.

Main responsibilities

Taking accurate orders and working closely with kitchen staff. Confidently recommending menu and drinks offerings. Observing service and standards and reporting any incidents or issues.

What helps someone succeed

Calm and organised in a fast-paced setting.

Requirements

• Taking responsibility for the customer journey, ensuring their experience is second to none.
• Previous Leadership experience in a hospitality or customer facing environment.
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment.

Job details

• Great working environment and great prospects!
• Competitive hourly salary & bonus.
• Employee assistance programme.
• Career development programme.