Front Office Agent

Front Office Agent focuses on whether you are a hotel professional or changing careers – you will fit in here!.

Skills and requirements

• Whether you are a hotel professional or changing careers – you will fit in here!
• Because personality and hosting skills are our priority.
• Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career.
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry.

Candidate fit

• The focus of this role is on the professional care of our hotel guests – from a warm welcome at check-in to a genuine farewell at departure.

Additional role context

• Your duties will also include the following.
• Looking after our guests, including check-in.
• Reviewing and processing bookings, overbookings and options.