FRONT OFFICE ASSOCIATE

As a Front Office Associate in The People, the work centres on maintaining a high level of customer service by anticipating guest needs and exceeding their expectations. It would suit someone who can bring strong professional approach to the role.

What the work leans on

Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries. Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.

Where the technical work sits

• Maintaining a high level of customer service by anticipating guest needs and exceeding their expectations.
• Pension Scheme: Participation in The People’s Pension.
• Coordinating with other departments to ensure guest requests are fulfilled efficiently.

Technical requirements

• Promote hotel services and amenities to enhance guest experience and drive revenue.
• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Join us and be part of a team that values excellence, sustainability, and career growth.

What helps delivery stay steady

Strong professional approach.

Practical details

• Opportunities for career growth and internal transfers within Marriott's global network.
• Access to training programs to enhance your skills and advance your career.
• Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands?
• Additional detail: Additional staff or wellbeing benefits may be available.