Fulfilment Process Analyst

The Fulfilment Process Analyst position centres on bAU Change Requests (CRs). It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Known job details

• Work model: Remote
• Cambridge or London, hybrid.
• Employment Type: full-time.
• Ensures process efficiency, high‑quality execution, consistent documentation, and effective stakeholder engagement to support smooth business‑as‑usual (BAU) operations and strategi.
• Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education a.

Likely focus of the role

• BAU Change Requests (CRs).
• Engagement with the Training Team.

Requirements mentioned

• Analysis and problem solving.
• Process governance, or continuous improvement programs is an advantage.
• Experience with change management.