Functional Analyst (Workday Pro Certified). London. Posting Date: 04/17/2026. Deadline: 04/29/2026
Role Title: Functional Analyst (Workday Pro Certified)
Contract Type: Regular
Workstyle Arrangement: Hybrid
Reporting To: Associate Director, People and Culture Systems
Department: People and Culture
Location: New York or London. This is a 50% hybrid role.
Team Name: People and Culture Systems
Role Purpose
The P&C Systems team is part of the P&C Operations and Systems team, which is responsible for managing, optimizing, and enhancing the P&C systems ecosystem. Further, the team collaborates cross-functionally within P&C and the organizations to identify and resolve stakeholder needs through an optimized solution.
Key responsibilities
As People and Culture Officer your responsibilities will include but not be limited to:
System Optimization & Maintenance:
Responsible for continuously monitoring Workday data, security, and process integrity across the P&C system ecosystem, partnering with the Employee Support Centre (ESC) to ensure effective system maintenance and issue resolution.Accountable for ensuring that the data in the P&C ecosystem complies with OSF requirements for specific countries, e.g. GDPRVendor Management
Responsible for managing partnerships with external vendors, providing system support, and ensuring that the agreed SLAs are met.Technical Troubleshooting
Drive the solutions for issues for core HCM (Human Capital Management) and other Workday functionalities with OSF’s Workday support provider, ensuring timely resolution.Articulate requirements from stakeholders, conduct feasibility analysis and ensure the project steps are documented before initiating the solution process.Accountable for troubleshooting Workday issues and integrations with other systems per agreed SLAs in collaboration with stakeholders.Accountable for conducting and leading in-depth testing for configurations and updates in Workday under the guidance of associate director P&C systems.Data Management
Responsible for executing mass data changes in the workday in collaboration with the P&C teams, ensuring accuracy and data integrity.Change Management
Responsible for driving the change management and communications as appropriate in case of new P&C program or policy implementation impacting the P&C technology and systems.Compliance & Governance
Responsible for managing and updating the SOPs, governance controls and other Workday policies in collaboration with IT.Accountable for regularly analyzing Workday data integrity in collaboration with the Associate Director Workforce planning, identifying potential gaps or issues, and initiating corrective action.Key metrics
Service provider performanceEmployee Satisfaction scoreSystem uptimeKey internal relationships
Advisory PartnersOperation Directors – location basedCompensation and Benefits TeamTalent Management TeamEmployee Support CenterInformation and Technology teamLegal and GovernanceKey external relationships
AMS providersExternal consultantsThe ideal candidate (essential criteria)
Essential Education
Essential Qualifications
University degree or Equivelant Experience
Essential Certification
Must hold a current Workday HCM Core Certification (Pro or Partner track)
Desirable Qualification
Professional qualification in Human Resources.
Essential Experience
At least 7 years’ Workday experienceProven experience in hands-on configuration across multiple Workday Functional Areas to meet evolving business needsEffectively work independently, with efficiency in a fast-paced environment, troubleshoot and follow initiatives through to completion, with strict deadlines and without loss of attention to detailFamiliar with the Workday bi-annual release processDesirable Experience
Having multiple Workday certificationsCertified implementer of any other SaaS modulesCompetencies
Functional Competencies:
Strong working knowledge of multiple P&C systems, specifically Workday core HCM, Absence, Benefits, Recruitment and Talent modulesStrong analytical capabilities and knowledge of the use of metrics, with advanced Excel skills Have excellent attention to detailAbility to work and manage external vendorsPersonal Competencies:
Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity, and integrityStrong written, verbal, organizational, analytical, and interpersonal skills; exercise good listening and communication skills with sensitivity to cultural communication differencesEffectively work as a team member, with an important level of initiative, self-motivation, and ability to meet goalsPleasant, diplomatic manner and disposition in interacting with colleagues and the public, showing discretion and ability to handle confidential issuesCommitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justiceCommitment to listening and working with humility; ways of working that are respectful to all people and that support space and voice for all diverse perspectives in our workplaceLanguages:
An excellent knowledge of EnglishKnowledge of other languages would be an assetWhat we offer
Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.
Excellent benefits and perks to promote well-being and a healthy work-life balance, including:Generous time off and flexible work arrangements.Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).Exceptional retirement savings plan (non-contributory for employees) and life insurance.Progressive paid parental leave, reproductive and family planning support, and much more.A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.Who we are
Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems.
Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.
Additional information
Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics.
We are committed to providing reasonable accommodations for candidates with disabilities.
