General Manager

General Manager focuses on a polished, hands-on general manager to lead a prestigious, heritage-inspired luxury retail and hospitality operation in london.

What the role involves

• A polished, hands-on General Manager to lead a prestigious, heritage-inspired luxury retail and hospitality operation in London.
• Leading the London operation across retail and hospitality experiences, ensuring exceptional service and premium presentation.
• Managing a team of c.25, overseeing recruitment, training, and development – this will be split over 2 sites.
• Own financial performance, driving retail and hospitality revenue, managing budgets, and monitoring KPIs.
• Develop and expand the hospitality arm: host events.
• Build partnerships, and create unique experiences.

Skills and requirements

• This role combines boutique retail, a restaurant, and exclusive events, offering the chance to drive revenue, shape the customer experience, and grow the business in the UK.

Confirmed role details

• £65,000 - £70,000 + bonus.

Candidate fit

• Experienced in luxury retail and high-end hospitality, with a strong commercial mindset and revenue focus.
• Polished, professional, and confident, able to represent the business to VIPs, clients, and partners.
• Proven leadership experience managing and developing high-performing teams.

Known job details

• Pay: £65,000 - £70,000