Global Customer Business Unit Director

Global Customer Business Unit Director focuses on acts as a primary interface between the customer and internal teams to manage specific deliverables to achieve planned objectives.

Confirmed role details

• Acts as a primary interface between the customer and internal teams to manage specific deliverables to achieve planned objectives.
• Receives and addresses customer requests and escalations with the support of internal teams.
• Acts as a customer advocate to drive prioritization of projects and responses to customer issues.
• Typical projects include: pricing, contract negotiation, project management, new product introduction support, and program transfer oversight.

Additional role context

• Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine.