Group Head of Engineering
Job description
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for a Group Head of Engineering to join our Digital & Technology Transformation Team.
As Group Head of Engineering, you will set the engineering strategy and lead delivery at scale, building an organisation that consistently ships high-quality outcomes with pace and reliability.
Working in close partnership with Product and Design, you will operate as part of a leadership trio, shaping vision, translating member needs into tangible outcomes, and making smart trade-offs. This is a hands-on technical leadership role requiring deep engineering credibility, strong architectural judgement, and the ability to lead through complex delivery with best-in-class standards
The Role
Define and lead the engineering strategy across digital and in-club platforms, aligned to transformation priorities
Set clear architectural direction and embed modern engineering standards (cloud-first, CI/CD, automated testing, observability, secure SDLC)
Own end-to-end delivery outcomes, ensuring valuable increments are shipped frequently, safely, and predictably
Drive operational excellence across reliability, resilience, performance, and security
Establish decision-making guardrails that enable pace while reducing long-term technical complexity
Lead incident and problem management with a strong focus on root cause resolution and systemic prevention
Strengthen engineering governance, documentation, KPIs, and service ownership across domains
Champion innovation and responsible AI adoption where it delivers measurable value
Improve developer productivity through investment in tooling, automation, and engineering environments
Translate engineering performance data into actionable insight to continuously optimise delivery and quality
Build and scale a high-performing, multi-site engineering organisation with clear career pathways
Foster a culture of accountability, craftsmanship, and continuous improvement
Experience
Senior engineering leader with strong hands-on technical credentials.
Deep experience across cloud-first architectures, distributed systems, CI/CD, observability, and secure SDLC.
Experience delivering AI-enabled capabilities into production environments.
Proven track record of improving reliability and leading incident response and prevention.
Experience scaling engineering teams across multiple locations.
Strong stakeholder leadership and commercial acumen.
Outcome-led, data-informed, decisive, and comfortable operating in ambiguity.
Values-driven, collaborative, and highly credible with engineering teams
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