Group Operations Manager

Group Operations Manager focuses on maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding.

What the role involves

• Maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding.

Skills and requirements

• Lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale.

Confirmed role details

• The position is based full-time at our London Bridge Head Office, with occasional property visits.
• Own group-level supplier relationships, ensuring performance against SLAs and commercial targets.
• Lead strategic sourcing and tendering processes to optimise cost and quality.
• Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation.

Candidate fit

• operational ownership, people coordination, problem-solving, and clear communication