Guest Experience Expert (Nights) – London Marriott Hotel Kensington

As a Job, the work centres on be inspired by what’s possible and discover your own future. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Who the work supports

And you’ll set the tone for every guest arriving or departing from the hotel in the late hours of the night. Travel smarter with discounted stays at over 9,600+ Marriott hotels worldwide along with family and friends.

How support shows up

Be inspired by what’s possible and discover your own future. Access 24/7 confidential wellbeing support through the Health Assured and Wisdom App. Assisting the Night Manager with front desk operations and night audit.

What needs to be in place

• Co-ordinate with Housekeeping to track readiness of rooms for check-in.
• And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.

Job details

• Relax and recharge with 28 days of holiday including public holidays, with extra days the longer you stay with us. (Pro rata).
• Plan confidently for the future with our supportive company pension scheme.
• Shift pattern: Nights.
• Additional detail: Additional staff or wellbeing benefits may be available.