Guest Services Agent

As a Guest Services Agent in Edinburgh, Scotland, the work centres on maintaining the guest’s profile updated and action regularly to update guest’s preferences and needs. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Role overview

Guest Services Agent focuses on joins us for our iconic 5-star hotel opening of 100 princes street in edinburgh, scotland. Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

Main responsibilities

• Maintaining the guest’s profile updated and action regularly to update guest’s preferences and needs.
• Supporting smooth service-by-service kitchen or service operations.

Job details

• This is a full-time role and will be reporting into the Guest Services Manager.