Head of Community

This Head of Community role with Telegraph Media Group is focused on overseeing our commenting strategy to develop debate around key topics, and managing the team of Moderators to ensure the comments are suitable to the Telegraph platform. It would suit someone who can bring strong leadership and operational judgement to the role.

How the role is set up

As Head of Community, you will lead a team of Editors who champion the experiences and perspectives of our readers. Ensure that our readers’ voices are heard prominently throughout the Telegraph’s journalism, on the app and website, in podcasts, videos, across our social channels and in print.

Where someone would start

Overseeing our commenting strategy to develop debate around key topics, and managing the team of Moderators to ensure the comments are suitable to the Telegraph platform. Use data to develop initiatives that drive high quality interactions with the Telegraph’s readership. Work alongside the marketing and events team on subscriber-led events that will encourage retention.

What helps someone build confidence

Strong leadership and operational judgement.

What is expected

• Experience of building and growing successful online communities.
• Experience of commissioning, editing and publishing engaging editorial content incorporating a variety of formats across multiple digital platforms.
• Experience of using technological innovation to enhance digital storytelling.

Job details

• We are proud to be a Level 3 Disability Confident Leader as part of the government’s Disability Confident Scheme.
• The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting.
• To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
• We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities.