Head of Community Services

This Head of Community Services opportunity is built around service Delivery – Oversee exercise classes, social activities, lunch clubs, digital inclusion support, online social activities and support services for carers, ensuring high qual. It would suit someone who can bring demonstrated commitment to AUKEL values – accountable, kind, flexible, inclusive, collaborative to the role.

Where ownership sits

Motivate and inspire a frontline staff and volunteer team, implement line‐management, professional development, and welfare initiatives. Stakeholder Engagement – Build strategic relationships with local health, social care, voluntary and faith partners, and contribute to senior leadership decisions.

What the role carries

Service Delivery – Oversee exercise classes, social activities, lunch clubs, digital inclusion support, online social activities and support services for carers, ensuring high qual. Strategic Leadership – Provide strategic and operational leadership of the Community Services portfolio, ensuring alignment with AUKEL’s five‑year strategy and delivery of key perf. Age UK East London is seeking an experienced leader to manage and develop our Community Services across Hackney, Tower Hamlets and Newham.

What helps the work land well

Demonstrated commitment to AUKEL values – accountable, kind, flexible, inclusive, collaborative. Commitment to learning, development and reflective practice.

What the role depends on

• Ability to balance long‑term goals with shorter‑term initiatives.
• Understanding of the impact of discrimination and disadvantage on older people and ability to work in a trauma‑informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers, and understanding the current health and care landscape.

Practical details

• £42,534 to £47,787 a year, plus 5% pension contribution and various benefits.
• Additional detail: Additional staff or wellbeing benefits may be available.

Requirements mentioned

• DBS check