Head of Operations (Care Homes)

This Head of Operations role is focused on track progress, solve delivery issues. It would suit someone who can bring ensure effective communication and collaboration across all operational levels to the role.

Role overview

Head of Operations focuses on coordinate priorities, people, activity, budgets, projects, or operational standards according to the role. Relevant health or social care qualification (e.g., RN, NVQ Level 5 in Health & Social Care or Leadership & Management).

Management responsibilities

Track progress, solve delivery issues. Provide strategic and operational support to Regional Managers to ensure each care home delivers high-quality, person-centred care.

What helps in this management role

Ensure effective communication and collaboration across all operational levels. Operational ownership, people coordination, problem-solving, and clear communication.

Leadership skills and experience

• Communicate clearly with relevant stakeholders.
• Proven experience in a senior operations role within the care sector, preferably across multiple sites.
• In-depth knowledge of CQC/CIW regulations and best practices in adult social care.