Head of Operations

The Head of Operations position centres on own and review operational forecasts with customers, aligning labour, recruitment, and resource planning with business performance. It would suit someone who can bring organised and confident keeping warehouse priorities clear during a shift to the role.

How the role is set up

Review and optimise daily warehouse plans, driving continuous improvement and the consistent achievement of KPIs. Benefits platform, offering high‑street discounts, cycle to work scheme, cashback cards, savings schemes and more.

Where someone would start

Own and review operational forecasts with customers, aligning labour, recruitment, and resource planning with business performance. Leading financial performance management, identifying cost‑saving initiatives and delivering corrective actions to maximise efficiency and profitability. Produce detailed cost reporting and performance narratives, providing clear justification for all spend.

What helps someone build confidence

Organised and confident keeping warehouse priorities clear during a shift.

What is expected

• Strong commercial acumen with demonstrable experience managing budgets, cost control, and financial performance.
• Proven experience in a senior operational leadership role within a large‑scale, fast‑paced logistics or distribution environment.
• A track record of leading complex operations through clear objective setting, KPI governance, and performance management.

Job details

• Also have access to our My.
• Additional detail: Flexible working options may be available.