Help Desk Administrator

Help Desk Administrator focuses on provide administrative support to contracts managers and the wider maintenance team.

What the role involves

• Provide administrative support to Contracts Managers and the wider maintenance team.
• Coordinate reactive maintenance works and help desk call-outs.
• Maintaining accurate records, databases, and spreadsheets in line with client requirements.
• Maintain holiday and absence records to support workforce planning.
• Maintain asset registers within the CAFM system.
• Update Excel-based reports and trackers.

Skills and requirements

• Minimum of 2 years' experience in an administrative or help desk support role.
• Confidence working with multiple stakeholders, including clients and suppliers.
• Experience within a Maintenance, Facilities Management, or Building Services environment.
• 3-month probationary period.

Confirmed role details

• Central London (Full-Time, Office Based).
• Monday to Friday, 8:00am 5:00pm (40 hours per week).
• Our client is a highly respected and long-established building services contractor with a rich heritage spanning more than 260 years.
• Operating across Building, Mechanical & Electrical, and Maintenance divisions, they deliver a comprehensive range of services to some of London's most prestigious and historic buil.

Candidate fit

• organisation, accuracy, communication, and careful task follow-through