Hotel General Manager

Hotel General Manager focuses on working proactively with all key stakeholders to maximise guest satisfaction and comfort.

What the role involves

• Working proactively with all key stakeholders to maximise guest satisfaction and comfort.
• Delivering a positive and responsive approach to enquiries and problem resolution.
• To ensure the security of the hotel building and other company assets (including stock and cash).
• Leading your team including your Assistant Manager, Heads of Departments and colleagues to ensure the smooth running of the hotel.
• Ensure that company standards are maintained in all areas of the operation including.

Confirmed role details

• The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year.
• This role offers a base salary of £50,000 per annum dependent on the candidate, as well as being part of the Hotel Managers Annual Bonus scheme.
• Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 last year).
• 31 days annual leave.

Candidate fit

• A demonstrable record of delivering exceptional customer service.
• Willing to work a flexible schedule including evenings, weekends and bank holidays.

Additional role context

• Operate 25 hotels in the UK’s most popular seaside locations.
• We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organiser.
• As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions.

Known job details

• Pay: £50,000 per annum