Hotel Services Director

As a Hotel Services Director, the work centres on free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice. It would suit someone who can bring this role is ideal for a hospitality professional who understands that environment and service directly influence patient wellbeing, safety, and dignity to the role.

Who the work supports

Strong organisational, time management and planning skills, with a commitment to self-management and continuous personal development. Active Reward App giving discounts and savings on your weekly shop.

How support shows up

Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice. Oversee facilities and support services across our hospital site, creating an environment that reflects the highest standards of care, professionalism, and hospitality. With a strong focus on quality and continuous improvement, you will drive high operational standards through regular inspections, team development, and performance management.

The approach that fits

This role is ideal for a hospitality professional who understands that environment and service directly influence patient wellbeing, safety, and dignity. This role is central to ensuring that every patient, visitor, and staff member experiences a safe, welcoming, and impeccably maintained hospital environment.

What needs to be in place

• Self-confidence and the ability to manage challenging situations.
• Ability to maintain confidentiality regarding patient, staff and company information.
• We are seeking a candidate with experience in luxury five-star hotels or spa environments who can bring a refined, VIP-level service ethos into private healthcare.

Job details

• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities.
• A Nest Personal Pension account.
• Additional detail: Additional staff or wellbeing benefits may be available.