Housing Officer

Housing Officer focuses on carry out inspections and investigations relating to private sector housing enforcement.

What the role involves

• Carry out inspections and investigations relating to private sector housing enforcement.
• Serve and follow up on formal and informal statutory notices.
• Delivering high-quality customer service, ensuring residents and stakeholders are updated throughout case progression.
• Provide technical and legal advice to residents, businesses and partner organisations.
• Operate and interpret monitoring equipment where required.
• Work collaboratively with internal departments, external agencies and professional bodies.

Skills and requirements

• Previous experience within Private Sector Housing or Environmental Enforcement.
• Experience preparing enforcement notices and legal documentation.
• Experience attending court proceedings and presenting evidence desirable.
• Ability to manage challenging situations professionally and confidently.

Confirmed role details

• Approximately 25% – 40% office-based.
• Approximately 60% – 75% site visits across the London Borough of Harrow.
• 10% – 20% of duties may take place outside normal working hours, including evenings and weekends.