Human Resources Operations Specialist

Human Resources Operations Specialist focuses on build long-horizon people-ops tasks with deterministic rubrics to grade agent performance against verifiable ground truth.

What the role involves

• Build long-horizon people-ops tasks with deterministic rubrics to grade agent performance against verifiable ground truth.
• Develop scenarios for employee inquiries with documented correct answers and benefits questions aligned with plan documents.
• Construct lifecycle events scenarios, including onboarding/offboarding checklists and leave decisions with FMLA/ADA determinations.
• Design HRIS work scenarios with data updates and benefits enrollment based on rule-based eligibility outcomes.
• Ensure scenarios are challenging and require long sessions of focus.

Skills and requirements

• 3+ years in HR operations or people operations.
• Expertise in HRIS (e.g., Workday, Rippling, BambooHR, Gusto, Justworks), leave administration (FMLA, ADA), benefits administration, or FLSA classification.
• Comfortable with HR artifacts: policy responses, offer letters, change forms, leave decisions.
• Articulate reasoning step by step and encode into deterministic rubrics.

Additional role context

• Mercor connects elite creative and technical talent with leading AI research labs.
• Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
• Compensation: $55–$80/hour.