Implementation Specialist

Implementation Specialist focuses on leading the implementation of fleet solutions, ensuring timely and successful delivery tailored to customer needs.

What the role involves

• Leading the implementation of fleet solutions, ensuring timely and successful delivery tailored to customer needs.
• Managing the inventory of UK stockholding for service and maintenance work, ensuring availability and accuracy.
• Supporting pre-sales and post-sales processes by recommending best practices for utilizing our Fleet Solutions.
• Serve as a technical expert, effectively communicating with both business and technical stakeholders regarding fleet technologies, including dashcams and telematics.
• Gather customer requirements to deliver comprehensive and customer-focused solutions.
• Develop detailed Statements of Work based on customer requirements and expectations.

Skills and requirements

• University Degree in Business, Engineering, or a related field.
• 5+ years of experience in delivering large-scale implementation initiatives, ideally within the fleet or automotive sectors.
• Experience in technical requirements gathering or business analysis, with the ability to devise innovative solutions that deliver value.
• Proficiency in tools such as JIRA, Confluence, Salesforce, PowerBI and Office365.

Additional role context

• Solera is a global leader in B2B and B2C SaaS and hardware solutions, providing data-driven insights to the automotive and insurance ecosystems.