Infrastructure & Services Lead

As a Infrastructure & Services Lead, the work centres on supporting day-to-day performance and availability of networks, servers, endpoints, backups, and Microsoft 365 platforms. It would suit someone who can bring strong professional approach to the role.

Where ownership sits

Act as deputy to the IT Infrastructure & Service Manager, leading operational infrastructure and service functions, largely through 3rd Party management. Proficiency in networking, Microsoft 365, Windows Server, Active Directory.

What the role carries

Supporting day-to-day performance and availability of networks, servers, endpoints, backups, and Microsoft 365 platforms. Work on projects and own service transition for new Cloud infrastructure. Leading and resolve infrastructure-related escalations and major incidents.

What helps the work land well

Strong professional approach.

What the role depends on

• Strong hands-on experience in infrastructure support within a retail or multi-site business.
• Hands on knowledge/experience of cloud platforms (Azure and/or AWS).
• Experience in vendor or third-party relationship management.

Practical details

• 25 days holiday with the option to purchase additional holiday through our salary sacrifice scheme.
• Bonus day off each year after 6 months service.
• A pension that you will be automatically be enrolled in after 3 months.
• Additional detail: Pension support may be included.

Job details

• Pay: £130,000
• Pay: £150,000
• Pay: £60,000
• Pay: £75,000
• Benefits mentioned: Pension, Holiday allowance, Bonus, Staff discount, Flexible working