Interim Revenue and Benefits Manager

Interim Revenue and Benefits Manager focuses on overseeing a high-volume revenues & benefits service, including council tax, business rates and benefits.

What the role involves

• Overseeing a high-volume Revenues & Benefits service, including Council Tax, Business Rates and Benefits.
• Take ownership of service performance, ensuring KPIs and collection targets are met.
• Provide day-to-day leadership to teams, maintaining service stability and customer focus.
• Supporting ie performance, financial oversight and risk management.
• Work closely with senior stakeholders, including the Head of Service and external partners.
• PurposeTo oversee the day-to-day delivery of the Revenues & Benefits service, ensuring strong operational performance and consistent delivery against key PIs.

Skills and requirements

• Proven track record of managing service performance and KPIs.
• Confident operational leader with the ability to manage a busy frontline service.
• Predominantly remote role Local authority experience is essential.
• Flexible working options available.

Additional role context

• What you'll need to succeed.
• This role provides stable leadership, enabling the Head of Service to focus on wider strategic priorities.