IT Admin Support

Page Personnel Redditch, England Posted 4 days ago

Full Time
GBP 35,000
Onsite

Job description

  • Fully office based
  • Fantastic benefits

    • About Our Client

    My client is a large consumer brand organisation based in Redditch, Birmingham who are looking for a full time IT Support Administrator.

    Job Description

  • Provide first-line IT support to internal teams and resolve technical issues promptly.
  • Maintain and monitor IT systems, ensuring optimal performance and minimal downtime.
  • Assist with the installation and configuration of hardware and software.
  • Ensure data security and support regular system backups.
  • Collaborate with the Technology department to implement system upgrades and improvements.
  • Document IT processes and provide training to staff as required.
  • Manage and respond to IT support tickets within agreed timeframes.
  • Communicate effectively with team members and stakeholders to resolve IT concerns.

    • The Successful Applicant

    A successful IT Support Admin should have:

  • Proven experience in providing IT support within an organisation.
  • Strong understanding of hardware, software, and network systems.
  • Knowledge of data security protocols and best practices.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Can commute to Redditch Monday to Friday.

    • What's on Offer

  • Negotiable salary up to £35,000.
  • Free parking.
  • Opportunity to progress.
  • IT Support Admin
  • 25 days annual leave plus bank holidays+ birthday off.
  • Christmas shut down.
  • Daytime working hours.
  • Discretionary annual bonus based on company performance up to 15%.
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