IT Desktop Support- Histon, United Kingdom (Dispatch/On Demand Request).
Job description
This IT Desktop Support role in Computer Science, Information Technology is focused on supporting remote users with VPN, remote desktop, and connectivity issues. It would suit someone who can bring dependable and self-motivated working style to the role.
Who the work supports
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at.
How support shows up
Supporting remote users with VPN, remote desktop, and connectivity issues. Provide first- and second-level support for desktops, laptops, printers, and mobile devices. Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
The approach that fits
Dependable and self-motivated working style.
What needs to be in place
- Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).
- Strong knowledge of Windows OS, Office 365, and basic networking concepts.
- Occasional lifting of equipment (up to 25 lbs).
Job details
- This role will provide Onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service de.
- Work model: Remote.
- Additional detail: Flexible working options may be available.
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