IT Helpdesk Analyst — International Law Firm — Brand New Role!

This IT Helpdesk Analyst role with Brand ! in International Law Firm is focused on our client, a successful international law firm, is looking for an experienced IT Helpdesk Analyst to look after, manage calls and enquiries and deal with all aspects of Helpdesk a. It would suit someone who can bring accuracy, confidentiality, and clear communication to the role.

Role overview

The daily tasks will involve responding to international and UK service calls from users in order to advise and guide them in use of applications and resolving any issues that aris. Candidates should have a minimum 2 years in a similar support role, preferably with a City law firm.

Main responsibilities

• Our client, a successful international law firm, is looking for an experienced IT Helpdesk Analyst to look after, manage calls and enquiries and deal with all aspects of Helpdesk a.

What helps someone succeed

• careful practical judgement.

Requirements

• You should have excellent customer service experience and a thorough knowledge of Microsoft Office Suite in order to fulfil this brand new role for the firm.