IT Infrastructure Support

This IT Infrastructure Support role is focused on taking part in an on-call rota to support critical incidents (approx. 1 week in 7). It would suit someone who can bring strong professional approach to the role.

Who the work supports

Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems. Managing and maintaining Active Directory and other core Microsoft services.

How support shows up

Taking part in an on-call rota to support critical incidents (approx. 1 week in 7). Acting as a key point of contact for IT support, helping users resolve issues quickly and effectively. Providing user training and guidance to improve overall IT adoption.

The approach that fits

Strong professional approach.

What needs to be in place

• 3–5 years’ experience in a network or infrastructure support role.
• Structured cabling (including Cat5 termination).
• Strong hands-on experience with servers, networking, and security technologies.

Job details

• Approved training centre for Highfield qualifications.
• Investors In People Silver Award status.
• Work model: On-site.
• Additional detail: Training or development support may be provided.