IT Manager

IT Manager focuses on they are seeking an experienced and hands on it manager to support both day to day hotel operations and large scale transformation projects across multiple properties.

What the role involves

• They are seeking an experienced and hands on IT Manager to support both day to day hotel operations and large scale transformation projects across multiple properties.
• Overseeing daily IT operations across hotel systems (PMS, POS, Wi-Fi, CCTV, door access, payment and booking platforms), ensuring smooth performance and minimal disruption.
• Provide responsive, solution focused support to hotel teams while acting as the key link between central IT and on property operations.
• Leading IT delivery for hotel refurbishments and new openings, including infrastructure upgrades, system implementations, and hardware deployment.
• Collaborate with internal teams and external suppliers to deliver scalable, future ready technology solutions aligned with business needs.
• Managing infrastructure, security, and compliance across sites, while supporting IT strategy, standardisation, and scalability as the business grows.

Skills and requirements

• Proven experience in an IT role within the hotel or hospitality sector.
• Experience working in a head office environment supporting multi-site operations.
• Experience supporting senior executives and VIP stakeholders.

Candidate fit

• Delivering high level IT support to senior stakeholders and VIP users, ensuring seamless operation of devices, meeting rooms, and communication tools.
• Excellent communication and stakeholder management skills.

Additional role context

• £45,000-£50,000.
• We are working with a lifestyle hospitality brand with an expanding portfolio.
• Solid understanding of Windows environments, networking, Wi-Fi, Active Directory, and Office 365.

Known job details

• Pay: £45,000-£50,000