IT Operational Readiness Lead

The IT Operational Readiness Lead position centres on managing operational risks, issues, and dependencies within change portfolios. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Where the work sits

Access to 24/7 digital GP services and our Employee Assistance Programme. 6 x Life assurance and income protection after 12 months service.

How the role works day to day

Managing operational risks, issues, and dependencies within change portfolios.

Practical details

• Contact Type: Permanent.
• Beyond a competitive salary, we offer a comprehensive benefits package that includes.
• 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays.
• Up to 18% on target bonus opportunity.

What needs to be in place

• As a IT Operational Readiness Lead, you will have experience defining and embedding frameworks, standards, and governance models to assure services entering live operation.
• ITIL Foundation or equivalent service management certification.
• Proven experience managing teams that support both operational service delivery and technology adoption.