IT Operations Technician

IT Operations Technician focuses on maintain the it infrastructure across barchester's nationwide portfolio, including desktop support, system maintenance, and working with computer networks.

What the role involves

• Maintain the IT infrastructure across Barchester's nationwide portfolio, including desktop support, system maintenance, and working with computer networks.
• Will also involve working on IT infrastructure projects to support our wide-ranging digital transformation.
• Installing and maintaining the Barchester IT operating environment.
• Monitoring the performance of computer networks and servers.
• Remote management of desktop PCs and laptops, including assurance that all equipment is safe and up to date.
• Provide first, second, and third line support to all IT users in the group.

Skills and requirements

• With over 25 years' experience, and more than 250 care homes and hospitals, Barchester healthcare is one of the largest care home providers in the UK.
• Computer science degree.
• Familiarity with both wired and wireless LANs, ADSL and FTTC based WAN connections.
• Developing and communicating technical specifications.

Confirmed role details

• We have a rare opportunity for an IT Operations Technician to join us in a newly created position on a permanent basis.
• This is a remote position, which will require regular travel to Inverness, where our IT support team is based, as well as national travel across the UK where required.