IT Support Analyst

As a IT Support Analyst in Vancouver, Seattle, the work centres on monitoring ongoing performance of systems and develop updates or modifications according to business needs. It would suit someone who can bring strong professional approach to the role.

Who the work supports

Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than. Knowledge and Qualifications:Up to 3 years of IT experience, including at least 1 year in a Tier2 support role working with Windows, MacOS, iOS devices managed with In.

How support shows up

Monitoring ongoing performance of systems and develop updates or modifications according to business needs. Respond to emergencies and system failures including after-hours problems; lead response and resolution of escalated issues. Plan and perform regular scheduled maintenance, including updating documentation.

The approach that fits

Strong professional approach.

What needs to be in place

• Degree or diploma in a technology-related discipline, or a mix of industry certifications and/or experience.
• In this role you will possess a good understanding of software and hardware systems, have good experience with modern technology (cloud, automation), and have a passion for deliver.

Job details

• With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.
• We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.
• £24,700.00 - £37,100.00STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the.
• STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world.