IT Support Engineer

IT Support Engineer focuses on join a growing yorkshire msp where you’ll support varied clients, work across microsoft environments and keep building your technical skills.

What the role involves

• Join a growing Yorkshire MSP where you’ll support varied clients, work across Microsoft environments and keep building your technical skills.
• ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team.

Skills and requirements

• Work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting.
• Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered.
• You should ideally have 3 to 4 years’ experience in IT support, with the confidence to support clients professionally and solve technical issues across varied environments.
• Networking fundamentals, including routers and switches.

Confirmed role details

• £26,000 to £31,000 per annum, depending on experience.
• Full-time | Permanent.
• This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and Onsite where required.
• £26,000 to £31,000 salary.

Candidate fit

• patience, troubleshooting discipline, clear communication, and accurate ticket handling

Additional role context

• Heckmondwike, West Yorkshire, WF16 0LS.
• Supporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11.

Known job details

• Pay: £26,000 to £31,000 per annum