IT Support Officer

The IT Support Officer position centres on 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays. It would suit someone who can bring technical problem-solving, documentation, and careful delivery to the role.

Role overview

27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays. Predominately providing on-site support, although with hybrid working options.

What helps someone succeed

careful practical judgement. Strong professional approach.

Job details

• The Digital Services department at Derby City Council are seeking an enthusiastic and professional IT Service Support Analyst to join the existing busy IT Service Support Team, pro.
• As an IT Service Support Analyst, you must have effective communication skills and knowledge to correctly assess the impact and urgency of issues and either resolve or escalate the.
• Experience in using Active Directory is highly desirable as is a background in using Microsoft Intune.
• Fixed Term for 12 months.