IT Support Technician

IT Support Technician focuses on build, support, test, or improve systems according to the role and technology stack.

What the role involves

• Build, support, test, or improve systems according to the role and technology stack.
• Work through technical issues carefully and keep delivery, documentation, or support activity organised.

Skills and requirements

• Experience in Microsoft Stack: Windows & Office, Windows Server (Active Directory, Group Policy, Hyper-V).
• Microsoft 365: Administration of Exchange, SharePoint, OneDrive, Teams, and Entra ID.
• Experience with ticketing systems like Autotask PSA.
• Experience with common business software, such as Sage products.

Confirmed role details

• £33,000 - £38,000 per year (depending on experience) + Overtime Opportunities.
• £33,000 - £38,000, plus opportunities for overtime, a workplace pension, and private health insurance.
• Stress-free commute: Easily commutable from Belfast with free on-site parking.
• Make a difference: Directly impact local businesses.

Candidate fit

• patience, troubleshooting discipline, clear communication, and accurate ticket handling

Additional role context

• Join a friendly, collaborative environment where contributions are valued.
• Be a key player in the team, providing both remote and on-site support.
• Have the autonomy to manage your own projects.

Known job details

• Pay: £33,000 - £38,000 per year