IT Support Technician

IT Support Technician focuses on as an it support technician you will be responsible for dealing with 1st line support to resolve issues on desktop & servers primarily in the education sector.

What the role involves

• As an IT Support Technician you will be responsible for dealing with 1st line support to resolve issues on Desktop & Servers primarily in the education sector.
• Be assisting to solve issues on a help desk within the main office, offering telephone, email and also face to face support.
• Build reputable relationships with schools and clients, mainly using Windows 2012/2016.

Skills and requirements

• To be considered for this position you must have previous experience and knowledge in using the following.
• Please be prepared to discuss previous knowledge and experience of these areas at interview.
• You must have a great knowledge and passion for technology keeping up to date with all new systems ensuring you have the best available knowledge for the job.
• Be friendly but professional in your approach and be confident to build strong relationships with clients.

Confirmed role details

• Circa £22,000 – £28,000 Depending on Experience.
• Company Pension Scheme.
• Health Insurance (after a period).
• If your experience matches what we are looking for, send an up to date CV to James at Jago Consultants.

Candidate fit

• patience, troubleshooting discipline, clear communication, and accurate ticket handling

Additional role context

• Our client is a successful, privately owned IT company based in the Lancing, West Sussex area.
• Microsoft Server OS & Desktop Networking.
• AD PC Diagnostics & Fix Knowledge on Apple Android.

Known job details

• Pay: £22,000 – £28,000