IT Support Technician

Jago Consultants Swanley, England Posted May 22, 2025

Full Time
Remote

Job description

This IT Support Technician role in Kent is focused on offering in-house support to more complex IT / Network / VOIP issues. It would suit someone who can bring technical problem-solving, documentation, and careful delivery to the role.

Why this role may suit you

I am working with client near Swanley in Kent / Greater London who are looking to recruit a friendly and experienced 1st / 2nd Line IT Support Technician / Technical Support for th. As a Support Desk Technician you will be responsible for: Answering incoming helpdesk enquiries, and providing assistance to the 1st Line Support team to resolve customer issues.

What you would be doing

Offering in-house support to more complex IT / Network / VOIP issues. Be hands on with all server and desktop products, as well as a variety of networking and other components I.E Routers, Printers and bespoke applications. Server Configuration and monitoring.

The working style that fits

careful practical judgement. Strong professional approach.

What you need

  • As a Support Desk Technician you will be friendly and have great customer service skills with experience in a similar role.
  • Microsoft Office 2010 through to 2019 & Office 365 Administration.
  • For this position you will have previous experience working with the following:.

Practical information

  • This Support Desk Technician .5k (22k basic / 3.5k car allowance).
  • To support all users via remote technologies.
  • Work model: Remote.

Requirements mentioned

  • Driving licence
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