IT Systems & Support Engineer

IT Systems & Support Engineer focuses on managing the helpdesk queue and respond to tickets in a timely manner.

What the role involves

• Managing the Helpdesk queue and respond to tickets in a timely manner.
• Maintaining network, infrastructure & operating system patching across the estate.
• Ensure all infrastructure devices are operational, patched and secure.
• Assisting with upgrades and configurational changes.
• Maintain software updates and patches for internal systems and users.
• Daily Checks of systems to ensure operational status.

Skills and requirements

• Relevant technical, electrical, mechanical, maintenance, gas, plumbing, or engineering experience may be required.

Confirmed role details

• Cirencester, Gloucestershire | Full-time | Starting ASAP.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving